Warranty and Service Disclaimer
A copy of this disclaimer must be signed before any installation is started on your vehicle. Upon scheduling an appointment, you can request that a copy be emailed to you for you to print and bring in before or at the time of your appointment. Alternatively, you may choose to sign a copy of this agreement provided to you by us before or at the time of your appointment by stopping by during business hours.
- CONTAMINATION: Though we strive for perfection, it must be understood that perfection is unattainable. This is an aftermarket application of a film, not a glass coloring process. While we take all proper precautions to give you as clean an end result as possible, we cannot completely control what may be floating in the air, as we're not working in a pressurized environment. Some degree of minor dust contamination Will Be Present; However, we can guarantee there will be no creases, large dirt, hair, old adhesive, or any other major unsightly objects in your installation.
- DIRT/DEBRIS/HAIR/FUR: If there's any type of hair or animal fur in the interior of the vehicle, we do not guarantee that these hairs or fur will not get in the way of the tint installation. Hair and fur are one of our obstacles. Excessive dirt, debris, hair, or pet fur/hair in the vehicle's interior can negatively impact the window tint installation process and may affect the final results
- SCRATCHES IN YOUR GLASS: As a vehicle ages, dirt builds up in the window seals. As windows get rolled up and down, the dirt build-up tends to make vertical scratches in the glass. Once tinted, these vertical scratches are more noticeable than they were before the windows were tinted. This will also apply to cracks and rock chips that are in the windshield as well.
- BLACK DOTTED EDGES: Most cars have a black ceramic "frit" edge on some of the factory windows. Sometimes this ceramic edge is straight and flat, sometimes it will have a dotted edge; these black ceramic dots are quite thick on most vehicles and prevent the window film from sticking in between the dots. This results in a whitish-looking strip trimming the glass. Typically, this isn't very noticeable to many; however, some cars have a wide band of dots trimming the outer edge of the windows and around the rearview glass. This area will look a little silver-ish and most of the time not uniform as well.
- WINDSHIELDS: After the installation of automotive tint on your windshield, please note that you may experience a rainbow/distorted-like appearance depending on the windshield's glass type, interior color, or sun angle. Also, we don't tint some particular windshields due to the intricacy thereof; we will perform a quick inspection to see if it qualifies for the application. NOTICE! It is very likely that you may see a small degree of dust contamination and/ or creases, small imperfections due to these pieces of glass being large and the tint being exposed to the natural elements. Please be advised that windshield tint is not covered by any warranty, including a lifetime warranty.
- REMOVAL: When removing tint, PLEASE NOTE that WE ARE NOT liable for damaged defroster lines. Although we are very careful, some defroster lines can get damaged during this risky process. NOTICE! In some tint removal occasions, the customer will have to replace the rear window prior to tinting it, as old tint can get "baked" onto the glass over time, making it impossible to tint. The customer assumes the risk and assumes all extra fees thereof.
- WARRANTY: OBSIDIAN GLASS WINDOW TINT LLC provides a Lifetime Limited Warranty against color instability, fading, peeling, cracking, adhesive failure, and delamination for as long as the original customer retains ownership of the stated vehicle. This warranty does not cover glass breakage or any defroster elements attached to glass. No physical damage is covered under the warranty. Warranty coverage for window tinting is contingent upon the presentation of the original warranty card. No window tint warranty claims will be honored without the accompanying original warranty card. The warranty card cannot be reissued if lost. Coverage under this lifetime warranty specifically excludes windshield tint applications.
- LEGAL ACKNOWLEDGEMENT: I understand that Wisconsin law prohibits vehicles with window tint that allows less than 50% of visible light to pass through on front side windows, and no less than 35% light transmission on rear side windows, unless a tint exemption is in effect. I understand that Wisconsin law also prohibits the use of any non-reflective tint below the manufacturer's AS-1 line on a vehicle's windshield unless a tint exemption is in effect.